The Telecare service is a UKMG initiative that has been developed as a way to help protect vulnerable people from being contacted via telephone by direct marketing organisations. We aim to significantly reduce the amount of unsolicited calls that the elderly, disabled and inconvenienced people receive.
As a data provider, UKMG feels it is their responsibility to ensure an ethical approach is taken towards the consumer details they hold. Like-minded organisations now have the opportunity to become members of the Telecare initiative as a further step towards best practice in the direct marketing industry.

Register your details

Signing up to the Telecare service is a straight forward process. If you (or a family member) do not wish to be contacted over the telephone by direct marketing organisations, simply complete the registration form and our team will ensure your details are added to the register.

We take our responsibility as a data provider seriously. We are committed to protecting vulnerable individuals, and work alongside data suppliers and call centres in order to protect people from the negative impacts that telephone based direct marketing can have.

Read more about free registration

Take part in the scheme

If you believe the Telecare scheme would be applicable to your organisation and wish to take part, we’re keen to hear from you.

There are two membership options available depending on the technical abilities and available resources that your organisation has:

  • As a supporter member, you’ll receive an updated Telecare register each month in order to screen your call file against.
  • As a contributor member, you’ll screen your data, and supply the relevant DNC files in order to append the register.
Read more about taking part